Frequently Asked Questions

Is there a minimum order quantity?

No, you can order just one badge if you wish.

How many days does it take to produce name badges / button pins / metal pins?

Our turnaround time is usually 5-7 working days.

How much do the name badges / button pins / metal pins cost?

The price depends on the design and quantity. The more you order, the price decreases per unit.

I don’t have my own artwork. Can you create designs for me?

Yes, we sure can! Simply call us on 03 9329 9200 to arrange.

Do you deliver anywhere in Australia? How much are the delivery charges?

Yes, we deliver anywhere in Australia. Courier services usually deliver the same day or the next day once order is completed. Delivery charges may vary depending on where you are in Australia.

How do I order?

Please get in touch with us! You can call 03 9329 9200 or email info (at)

What do I need to provide when ordering name badges / button pins / metal pins?

We need to know the type of product you want to order, the material and size you wish to use, logo and other design requirements, required quantity, list of names to be included, choice of fitting, mode of payment, and delivery choice.

What if I want to change my design or cancel my order in the while it's in production process?

No changes will be accepted once order has been approved and is in process. Any changes required will be processed as a new order.

What are your payment terms?

We offer various flexible payment options. Simply contact us for options!

How will my name badges / button pins / metal pins be packed?

All name badges / button pins / metal pins are packed carefully either individually or in bulk depending on the style and quantity. Please contact us for specific packaging requirements.